FAQ
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Customers can consult with Cosmax regarding product development, partnerships & investments, and joint design development. Consultation requests can be submitted via the "Development Inquiry" section.
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Development Inquiry → Fill out the Development Inquiry Form → Submit → Automatic Assignment to Marketing Manager → Approval by Marketing Manager → Consultation Email Sent → Consultation Conducted
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The main contents of the inquiry are as follows.- Company information: Name/ Business Location Country/ Representative/ Company Address/ Sales Scale- Development information: Item/ Quantity/ Target Country/ Distribution Channel/ Launch Schedule/ Development request details(Target/ Fragrance/ Target Unit Price, etc.)
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After the consultation has been confirmed, the date and time can be changed by resubmitting the request via the email received.
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On-site consultation is only offered in the reception area on the second floor of Pangyo, the marketing manager will confirm the day and time of your visit through email.
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The address when visiting is '2F, Building F, Pangyo Innovalley, 255 Pangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do'. (Land number: 622 Sampyeong-dong, Seongnam-si)
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There is no limit on the number of visitors, and you can visit comfortably.
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Membership does not require business registration, however business registration must be issued prior to submitting a 'product development request' and registration must be completed at Cosmax Plus for development to start. The registration procedure is outlined below. [Value Added Tax Act Article 8] - Before launching a business or within 20 days of starting a business, you must compile the relevant paperwork and submit an application to the competent tax office or the Civil Services Office of the nearest tax office. - If you are enrolled to Hometax(www.hometax.go.kr) and have an official certificate, you can register for company registration and submit essential papers electronically via the Internet without visiting the tax office.
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Cosmax is automatically sent by the system when the consultation is confirmed. However, if you do not receive it, please request it again with the received email, and the marketing manager will check and send it again as soon as possible.
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Please understand that it is difficult to tour the laboratory when a customer visits due to internal circumstances.